Should you have a question or want to send feedback, please contact Customer Service via email . We look forward to hearing from you!
Phone
Please call 0120-10-8700 (toll free number) to speak with our Customer Service representative. Monday - Friday 9:30 a.m. to 5:30 p.m. local time
Should you have any questions related to the crystal components (chandelier elements or beads), please contact our customer service below. Swarovski Japan Ltd. Crystal Components Departments Tel: 03-6718-2382 Monday – Friday 09:30 – 18:00. local time